Mobile Computer Cart Repair

Attain total peace of mind when you manage your mobile computer workstations with TotalCare

Are your mobile carts or wall-mounted arms in need of repair? Out of manufacturer’s warranty? Difficult and costly for you to maintain? TotalCare, a preventative maintenance program from Definitive Technology Group, is right for you. No matter what make or model of mobile or wall-mount computer workstation you have, you’ll maximize your initial investment and achieve 100% uptime and productivity with our mobile computer cart repair and maintenance.

Furthermore, you’ll save thousands when you decide to repair or refurbish your current mobile computer carts and wall-mounted computer stations instead of purchasing new ones just like a large New Jersey hospital. They saved more than $6 million through an initial fleet refurbishment and our TotalCare program, eliminating the need to purchase new carts.

Repair man kneeling beside a mobile computer workstation installing battery system

4 STEPS TO AN EFFECTIVE FLEET

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REPAIR

Whether your workstation is out of warranty or you need a repair that’s partially covered under warranty, Definitive Technology Group is ready to help.
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SPARE WORKSTATIONS

When you sign up for TotalCare, you’ll receive spare mobile workstations. This way, if one has to come out of service temporarily, you and your team won’t be affected.
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PREVENTATIVE MAINTENANCE

Definitive Technology Group’s certified technicians will schedule regular preventative maintenance so you’ll never have to worry about it again.
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REPOWER

Our industry-leading battery system can extend the life of your investment beyond the original manufacturer’s warranty, no matter the make of your mobile computer workstations.

TotalCare from Definitive Technology Group ensures your mobile computer workstation fleet and wall-mounted arms will continue to work at maximum efficiency. We have an extensive parts inventory and a team of factory-trained, expert technicians, so you’ll never have to worry about the state of your investment again.

Five different types of mobile workstations

ADDITIONAL BENEFITS:

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ON-SITE VISITS

Annual on-site visits to ensure your mobile workstations are operating at peak performance.
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SERVICE REPORT

Detailed report at the end of your service to document maintenance and repair work completed.
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EXPERT TECHNICIANS

Our TotalCare team is trained by OEMs to be Preventative Care Certified so your solution repairs are done right the first time.
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Full-time staff on-site

Depending on size of opportunity, we offer outsourced mobile cart services.
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DETAILED INSPECTIONS

Comprehensive inspection of your cart, including the upper cart, lower cart and power system.
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FOLLOW-UP

Definitive Technology Group is committed to providing superior service so your team will stay in contact to ensure your 100% satisfaction.
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Site Assessment

Service tech will visit facility to determine current state of cart fleet to prioritize repairs.